Program Manager - Murfreesboro
Program Manager - Murfreesboro
JA is looking for a program manager to be located in the Murfreesboro area to facilitate delivery of the JA mission in the southern counties in Middle Tennessee.
Impact
The Program Manager is an integral part of the delivery of the JA mission and manages programs with particular emphasis on teacher and volunteer recruiting, training, placement, support, and recognition. This role facilitates the activities of consultants and teachers, upholds quality standards for the organization, assures adherence to program models and program expansion in line with strategic goals of organization, and develops and maintains good educator relationships at all levels. Program Managers are part of a team responsible for delivery of programs within a 22 county geographic area. This position will be located in Murfreesboro and responsible for southern counties, including Rutherford, Coffee, Franklin, Cannon, Bedford, Warren and southern Wilson.
Primary Responsibilities:
Develop and maintain educator relationships. Actively recruit and renew commitments of schools/teachers. Develop and deliver presentations to schools/teachers.
Actively recruit new and existing community volunteers to meet program goals. Work with coordinators from area companies and organizations. Develop and deliver recruiting presentations. Train new volunteers.
Continually provide excellent customer service through feedback, support and resources to volunteers and teachers throughout the school year. Ensure program quality through phone calls and/or emails to both parties. Maintain and cultivate long-term volunteer and company relationships.
Maintain regular contact with assigned company connections. Identify and cultivate new company connections
Research new avenues for volunteers to meet demands for programs. Organize and implement volunteer orientations.
Develop and implement recognition programs that are of interest and value to participants, including events, scholarships, awards, and gifts.
Maintain strong understanding of new and existing program offerings.
Handle general records and correspondence with volunteers and prospects, file class registration forms, communicate with marketing on volunteer needs, and supervise procurement and delivery of all program materials.
Implement evaluation process and quality improvement to increase retention of volunteers and to assure fidelity to program implementation standards.
Assist in other duties as needed including special projects, special events, and fundraisers.
Qualifications (required)
Bachelor’s degree in related field or equivalent combination of education and experience.
Computer literacy, including proficiency in Microsoft Office. Prior knowledge of databases and CRM tools preferred.
Strong oral/written communication skills with proven ability to organize and prioritize multiple tasks.
Ability to recruit, build and sustain relationships. Proven record of success engaging and collaborating with people from diverse socio-economic, race and cultural backgrounds.
Experience with Diversity, Equity, and Inclusion.
Reliable transportation required.
Qualifications (desired)
Recruiting and/or Sales experience a plus.
Demonstrated ability to organize and prioritize multiple tasks. Project Management experience.
Knowledge of the education community and organizations.
Application Process
Include “Rutherford County Program Manager” in the subject line.
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